(assuming you have solid internet service) Problem solved with Synology SS and this app.Ĭonnecting over the LAN or WAN is extremely fast. Sometimes 60+ seconds and by then the detected event was over. Not to name names, but it got really old having constant subscription ads not to mention the delay in loading live video. Previously I was on a cloud based camera system. The notification and viewing functions work as expected. Overall I really do enjoy this app and Synology SS. We will keep working hard to make DS cam better. In addition, please paste ticket number here after you submit tickets to let us ensure issues have been solved. I would be happy to provide diagnostic data with developers, please take a look at this issueĭear User, would you please submit a support ticket to so that our engineer can check the environment and assist you with the issue. I end up trying to swipe up for 30 seconds or so until it registers. I have a iPhone 12 that doesn’t have a physical home button, and you need to swipe up to close apps… for some reason the app locks me out of the ability to swipe to close until the feed buffers. This happens with and without Bluetooth devices connected to my iPhone.Īnother issue I am running into is if the feed is buffering, it is hard to close the app. This happens on all cameras local to nvr and remote. I need to keep on relaunching the app and sometimes the audio feed would load.

The 1st major issue I am having is that audio doesn’t load half the time. This is a great app for the most part, but some of the recent updates( as a couple months), made it so I am running into app issues.

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